FAQ - How long does delivery take?

< Back to CORE FAQ

We always seek to process/fulfill orders within one working day and work with shipping providers in Europe, the USA and Australia to ensure swift delivery times. 

Deliveries are sent with priority / fast shipping however orders can be typically transferred to national delivery suppliers and customs where delays can occur.

Tracking also also provided though the accuracy can vary from country to country when deliveries are transferred to other delivery partners or are held by customs services or delivery services without status updates. 

USA and Canada

For North American customers we dispatch directly from the US and from experience orders usually arrive within 1 week.

European Union
We dispatch from Germany and typically orders arrive within 1 week. For Germany there is an express delivery option.

However, we have note significant delays for deliveries to some countries in which the shipping provider and local postal services hold the items, significantly delaying delivery without providing any updates.

Europe- Non EU
For Eastern European (non-EU) deliveries, these should take 2 weeks. However, local postal services can delay delivery up to 4 weeks.

United Kingdom
For orders from the United Kingdom, the CORE primarily ships directly from Europe (Germany). We usually ship on the same day or following work day (depending on the time of order) and deliveries to the UK are sent as 'Express Priority Plus"

Delivery times should be within 7 days and since Brexit, the extended delays with Customs processing and Royal Main distribution centers have seen delays up to 6 week to UK addresses. Further information on UK shipping and fees is available here. 

Australia and New Zealand
We dispatch orders from our Australia shipping centre in Adelaid and typically Australian orders arrive within 2 - 3 days. 

New Zealand is shipped with DHL and typically delivered within 1 week.

Asia, South Africa and South America
Delivery times can vary significantly depending on the country of destination - the delivery times impacted by local postal services. Based on our experience, these are reasonable expectations for delivery times. 

Hong Kong: 7 days delivery
Japan: 5 to 10 days delivery
China: 17 days delivery
South Africa: 8 days delivery
South & Central America: 5 to 10 days delivery


Rest of the World
Delivery times vary significantly depending on the country of destination. You are welcome to contact us (use the green contact option on the bottom right) and ask if our team if an estimate can be provided for delivery to your location.