Policies and Legal documents

We aim to have open and transparent policies, terms and conditions. If you have additional questions or need clarification please contact us.


Privacy policy

We value your privacy.
Read the the full privacy policy here.

Terms of service

We aim to provide fair terms for our services.
Read the full terms of service policy here.

Refund policy

In the case that you would like a return or refund,  read the full refund policy here.

Shipping policy

With multiple fulfilment centers internationally, we aim to deliver your order fast. Read the shipping policy.


Disclaimer: CORE for medical purposes

Important information about the use of CORE for medical purposes.
Read the medical disclaimer.

Disclaimer: CORE for medical purposes in the USA

  • CORE can be considered as a clinical thermometer under the Emergency Use Authorization in support of the current Public Health Emergency COVID-19
  • CORE can be used to measure core body temperature in both clinical and non-clinical settings
  • Read the medical disclaimer for the USA.

Company Information

CORE is a venture of greenTEG AG.

greenTEG AG
Hofwisenstr. 50A
CH-8153 Ruemlang Zurich
Tel: +41 44 515 09 15

Registration in the registry court: Switzerland

Sales tax identification number according to §27a Value Added Tax Act: CHE-114.960.906