Policies and Legal documents
We aim to have open and transparent policies, terms and conditions. If you have additional questions or need clarification please contact us.
Policies
Privacy policy
We value your privacy.
Read the the full privacy policy here.
Terms of service
We aim to provide fair terms for our services.
Read the full terms of service policy here.
Refund policy
In the case that you would like a return or refund, read the full refund policy here.
Warranty policy
In the case that you would like make a warranty claim, read the full warranty policy here.
Shipping policy
With multiple fulfilment centers internationally, we aim to deliver your order fast. Read the shipping policy.
Disclaimers
Disclaimer: CORE for medical purposes
Important information about the use of CORE for medical purposes.
Read the medical disclaimer.
Disclaimer: CORE for medical purposes in the USA
- CORE can be considered as a clinical thermometer under the Emergency Use Authorization in support of the current Public Health Emergency COVID-19
- CORE can be used to measure core body temperature in both clinical and non-clinical settings
- Read the medical disclaimer for the USA.
Company Information
CORE is a venture of greenTEG AG.
greenTEG AG
Hofwisenstr. 50A
CH-8153 Ruemlang Zurich
Switzerland
Tel: +41 44 515 09 15
Register:
Registration in the registry court: Switzerland
VAT-ID:
Sales tax identification number according to §27a Value Added Tax Act: CHE-114.960.906