CORE FAQs & Troubleshooting

We have answers to many of the common questions:

FAQs - core body temperature
Why do you want to continuously measure core body temperature?
What are normal core body temperature ranges?

FAQs - CORE Sensor
How does the sensor measure core body temperature?
Is the CORE sensor waterproof?
Is  the CORE sensor reusable / rechargeable?
Is the CORE sensor a medical device?
Is a phone and the CORE App needed?
How long does it take for the CORE to show data?
Does the CORE sensor measure when disconnected?
Women using the CORE sensor
Can the CORE sensor be used in UCI, ITU and IAAF races?

CORE Sensor Troubleshooting
Charging cable care and troubleshooting
Errors charging the CORE sensor with a power bank
The green light does not appear when I shake the CORE sensor
The values from CORE seem incorrect
CORE is stuck as "Initializing"
The CORE sensor slips off the chest strap
Resetting the CORE sensor

FAQ - Purchasing & Shipping
To which countries can CORE be shipped?
How long does delivery take?
Where are CORE deliveries shipped from?
Express shipping in Germany
Shipping to the United Kingdom
VAT and Sales Tax Information
Are there ongoing license or subscription fees
Using the CORE sensor in China
Do you offer volume discounts?

FAQ - CORE Account
Never received the verification email