FAQ - The values from CORE seem incorrect
- Ensure CORE is in contact with the skin and has the correct orientation
- Ensure CORE is being used on the correct body location
On startup or when positioning on the body
Allow CORE some time to adapt to the new environment and predict your true core body temperature.
Why does my temperature start at 40ºC / 104ºF or 35ºC / 95ºF?
If CORE is on and has been off your body and on a desk or table, it could be calculating (and transmitting) a higher or lower temperature. In this case, then when you put CORE on your, the sensor recognises your actual core body temperature however it will ramp the temperature up / down (like the body would naturally thermoregulate) rather than skipping suddenly.
Impossibly high or low core body temperature values
If you are getting high constant readings - you could have a malfunctioning sensor. For example the CORE sensor may show 43ºC and or show 31ºC. We identified a small number of CORE sensors affected and contacted owners and replaced these. If you believe this is happening with your CORE sensor, please contact us.
Good Data - but doesn't match what I think
The CORE Body Temperature Monitoring Sensor is calibrated to read your energy transfer and with the algorithm show your core body temperature with an extremely high level of accuracy. At times you may feel cool and the CORE sensor shows that you are actually hotter and vice versa - this is entirely normal as our perception for this metric can vary.
Often outside weather and even your skin temperature (feeling cold or hot) can impact the perception which can naturally vary from the core body temperature.
Over time, as the awareness for your own temperature behaviour develops, you will also be able to better judge how different activities of different physical intensity will impact your core body temperature.
Off body detection
This means when it recognises it is off the body, it will begin the calculation first when CORE is put onto your body so that the initial values are more accurate.
Recommendation,
For training and racing, we recommend putting the CORE on well in advance to ensure you get the correct temperatures when you start your training / competition.
Tips
Ensure you are running on the newest CORE firmware. The CORE App usually prompts you to update. Ensure your CORE app is up to date.